What e-commerce platforms does ShopBoss support?

ShopBoss works with Shopify, WooCommerce, Wix, Square, BigCommerce, Amazon, and any platform via custom API integration.

What does ShopBoss do?

ShopBoss is an AI-powered backend for e-commerce stores. It combines AI agents with dedicated human specialists to handle customer support, order management, shipping, 3PL fulfillment, lead generation, and product technical support — so store owners can focus on growing their brand.

How much does ShopBoss cost?

ShopBoss starts at $149/month for the Basic plan (200 cases/month, AI agents, unlimited shipping labels). The Pro plan is $399/month (500 cases/month, advanced analytics). Enterprise starts at $1,000+/month with unlimited cases, 3PL services, and dedicated human staff.

Built for E-Commerce

The AI Backend for E-Commerce

AI agents + dedicated human specialists handle your customer support, orders, and shipping — so you can focus on building your brand. Works with Shopify, WooCommerce, Wix, Square, BigCommerce, Amazon, and custom platforms.

Try AI Pitch Book a Demo

Works with

Shopify

WooCommerce

Wix

Square

BigCommerce Amazon Custom API

Shopify

WooCommerce

Wix

Square

BigCommerce Amazon Custom API

Try It Now

Hear How We'd Run Your Store

Enter your name and store URL — our AI will analyze your business and generate a personalized pitch showing exactly how ShopBoss would help.

✓ AI analyzes your store in seconds
✓ Personalized pitch for your specific business
✓ No account required — completely free

🎙️

AI Voice Pitch

Personalized for your business in under 30 seconds

Your Name *

Your Store URL

Email (optional)

No mic needed. We generate audio for you.

Features

Everything Your Store Needs

One platform for support, shipping, sales, and operations. Connects with your store and every tool you use.

🤖

AI + Human Support

AI handles SMS, email, and live chat instantly. A dedicated specialist takes over for complex issues — customers always get the right answer.

📦

E-Commerce Integration

Connect Shopify, WooCommerce, Wix, Square, BigCommerce, Amazon, or your custom platform. Real-time order sync, customer history, and a unified dashboard.

🚚

Shipping & Logistics

Unlimited shipping labels, multi-box shipments, drop shipments, and container tracking — all from one dashboard. Integrated with Shippo.

📞

Voice AI & Phone

AI answers your phone calls 24/7 with natural voice. Handles order inquiries, routing, and escalation to humans when needed.

🔧

Product Expert AI

AI agent for furniture assembly, product technical questions, and instruction manuals. Customers get expert help instantly.

📈

Lead Gen & Outbound

AI-powered lead generation and cold calling. Engages prospects, qualifies leads, and books meetings — on autopilot.

The Problem

Your Store Is Growing. Your Ops Can't Keep Up.

Most e-commerce store owners hit a wall — either doing everything themselves or hiring help that creates more coordination than relief.

The Old Way

DIY or Hire VAs

❌ Answering every customer email, text, and chat yourself
❌ Hiring VAs who need constant training and oversight
❌ Juggling orders, shipping, email, and phone separately
❌ Losing hours to coordination instead of growth
❌ Slow responses, frustrated customers

→

The ShopBoss Way

We Handle It All

✓ AI answers instantly across every channel — 24/7
✓ Human specialists for complex issues — no coordination from you
✓ All your tools connected in one platform
✓ One point of contact — we manage everything
✓ Happy customers, and you get your time back

🤖

AI Agent

Handles 80% of inquiries instantly, 24/7

🧑‍💼

Human Specialist

Steps in for complex issues needing a personal touch

AI Handles the Volume. Humans Handle the Nuance.

Unlike tools that leave you on your own, ShopBoss pairs powerful AI with dedicated specialists. Your customers always get the right answer.

AI resolves common questions — orders, tracking, returns — automatically
Dedicated specialist steps in for anything the AI can't handle
One point of contact for the business owner
Seamless handoff between AI and human — customers never notice

Meet the Team

Four AI Agents, One Platform

Each agent specializes in a different area of your operations — working together seamlessly.

Maya

Operations Lead

Manages customer support, cases, and communication across all channels.

Chase

Sales Specialist

AI-powered lead gen, cold calling, prospect engagement, and lead conversion.

Bob

Logistics Coordinator

Handles shipping, tracking, delivery updates, and logistics issues.

Andy

Product Specialist

Furniture assembly guides, product technical support, and instruction manuals.

How It Works

Up and Running in Minutes

Three simple steps to transform your e-commerce operations.

Connect Your Store

One-click install for Shopify, WooCommerce, Wix, Square, BigCommerce, or Amazon. Custom API for any other platform. We auto-connect your shipping, email, phone, and chat channels.

We Set Up Your Team

Our specialists configure your AI agents, build your knowledge base, and set up every integration.

Sit Back & Grow

AI and human specialists handle your customers. You focus on your product — we take care of the rest.

Pricing

Simple, Transparent Pricing

No hidden fees. No long-term contracts. Pick the plan that fits your store.

Basic

AI-powered support for growing stores.

$ 149 /mo

200 cases/month included

Customizable AI agents
Calls, SMS & email included
Order & case management
Unlimited shipping labels
Multi-box shipments
Drop shipments & container tracking
Knowledge Base with auto-learning
14-day free trial

Get Started

How We Compare

See how ShopBoss stacks up against alternatives.

Alternative	Typical Cost	What You Get	ShopBoss
Virtual Assistant	$2,000 – $4,000/mo	Needs training, oversight, turnover risk	From $149/mo Save 90%+
Full-time CS rep	$3,500 – $5,000/mo	One person, business hours only	From $1,000/mo Save 70%+
Gorgias / Zendesk	$300 – $750/mo	Ticketing only — no AI, no shipping, no phone	From $149/mo Save 50%+
DIY (doing it yourself)	20+ hrs/week	Your time — the most expensive resource	From $149/mo Get your time back

Our Story

Built by Store Owners, for Store Owners

ShopBoss wasn't built in a lab. It was born out of necessity. We were running our own e-commerce store and hit the same wall every growing brand hits — too many messages, too many tools, and not enough hours in the day.

We tried doing it all ourselves. We hired VAs. We stitched together a dozen different tools. Nothing worked. So we built the platform we wished existed — one that combines deep small business understanding with industry-leading software engineering and agentic AI.

🏪 Small Business DNA

🛠️ World-Class Engineering

🤖 Agentic AI Expertise

Schedule Your Free Demo

Pick a time that works for you. We'll walk you through our AI + human specialist model and show you exactly how ShopBoss handles your store's operations.

Free white-glove onboarding included
See AI and human specialists working together live
Deep e-commerce integration — orders, customers, fulfillment, all synced
Get a custom plan tailored to your store's needs
We won't charge you unless we handle 70%+ of your ops